The latest updates specifically for College of Education students, faculty, and staff.
UIC Resources & Support for Students
Entering the College of Education building (ETMSW)
The ETMSW building is not open, and faculty and staff continue to work remotely. This includes the Educational Technology Lab (see ETL contact links below). To reach a faculty or staff member, contact them by phone or email.
Current students should call or email their advisor for questions about course registration.
For general questions, call (312) 996-4532, or email email@example.com.
Online Support from the Educational Technology Lab (ETL)
ETL operations during COVID-19 pandemic
Until the university resumes normal activities, ETL staff members are not on campus. However, ETL continues to provide technical support to College of Education community online. If you need to pick up or drop off equipment – not to get technical support – an ETL staff member can meet you by appointment only. Please send a message to firstname.lastname@example.org to get in touch.
ETL provides troubleshooting on technical issues such as instructions, installation, file systems, or issues with actual hardware. ETL does NOT provide research or statistical support, such as choosing a correct model, setting up a hypothesis, interpreting a graph etc.
The ETL website will continue to be updated as new needs emerge, and currently has information and instructions regarding how to:
- Connect to online classes
- Set up web conferencing
- Borrow laptop computers
- Acquire Wi-Fi hot-spots
- Get technical support, such as how to download and install a VPN, Microsoft Office, Adobe, etc.